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bet365

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Online gaming company

About bet365

bet365 Group Limited has held a UK license since 1974 and now has over 600 employees. It operates a 24/7 customer contact centre and a thriving Internet operation (based in Stoke-on-Trent), servicing over 500,000 customers in 120 different countries. The website is available in a wide range of languages with a comprehensive customer service for each and every one. The complex infrastructure at their head office and remote data centre in London makes monitoring the reliability of the different interfacing systems and networks a challenging task.

The Challenge

Ensure maximum operating efficiency for the company’s online gaming services.

The Solution

In 2005, the company evaluated WildPackets products for network analysis. They quickly found that OmniPeek provided them with a wealth of traffic and packet information not previously available, and with the addition of remote OmniEngines, they also gained an overall, in-depth view of systems, application and network performance. After a successful evaluation, the company deployed WildPackets’ OmniPeek across its entire operations.

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