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IU5

OmniPeek Goes Back to School with the Northwest Tri-County Intermediate Unit

Industry

Education

About IU5

The mission of the Northwest Tri-County Intermediate Unit (IU5) is to support school districts by creating and implementing quality services to meet students’ needs. That includes providing high-quality IT network support for its 19 school districts and career centers within Pennsylvania.

The Challenge

As IT helpdesk for 19 school districts and career centers within Pennsylvania, IU5 supports thousands of students, teachers, and administrators, across roughly 180 building in its service area. While district employees typically handle day-to-day IT activities and problems, the technology experts at IU5 are called in to resolve serious network issues quickly and needed campus-wide network management and optimization that provided deep visibility across all their infrastructures. They couldn’t afford to fly blind and needed advanced monitoring, analysis, network forensics, and pinpoint problem resolution to maintain network health.

The Solution

IU5 implemented EtherPeek in 2002 and now has WildPackets OmniPeek Enterprise for campus-wide network management and optimization. With OmniPeek Enterprise, network engineers no longer guess at problems, resulting in less downtime and happy users. They can monitor the entire network and quickly analyze faults from multiple network segments, drill down through multiple layers of analysis, and pinpoint problems that need correction.

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