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Home > Corporate > Case Studies > Baxter Regional Medical Center

Baxter Regional Medical Center

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Customer Pain Point:

The need to increase process efficiency through automation and with optimal network infrastructure.

WildPackets' Solution:

OmniPeek Product Family

Customer Quote:

"Providing high-availability services on our network requires fast, easy-to-use, diagnostic tools that allow rapid isolation of specific types of traffic for detailed analyses. The OmniPeek Product Family allows me to diagnose traffic in every segment of our network without leaving my office."

David Kelly
Network Manager
Baxter Regional Medical Center

Baxter Regional delivers healthcare services to residents in the Twin Lakes region of Arkansas.

As a not-for-profit corporation, Baxter Regional’s strategy relies on improving process efficiencies with more automation and with optimal network infrastructure. Maintaining optimal performance on the network to meet varying service level demands, and migrating new applications and upgrading existing ones, impose complexity.

Baxter Regional Medical Center’s network encompasses 750+ nodes spanning multiple buildings with switched Ethernet segments joined to an operations center via fiber-based Gigabit Ethernet lines.

Baxter Regional selected WildPackets’ OmniAnalysis distributed solution to maintain network Performance and deliver services efficiently.

Real-time visibility to remote segments provides faster problem identification and resolution. The immediate benefit is increased network uptime, which allows Baxter Regional to provide more services to its customers - reliably and efficiently.

- Complete case study

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"I can use OmniPeek to quickly narrow a problem's scope, regardless of whether the problem is local or remote, from the data link to application layer. Certain network problems require quick analysis at a granular level. OmniPeek gives me that level of detail quickly."

Dan Nicholas
Senior Network Engineer
Network Operations
Lucent Technologies

"Providing high-availability services on our network requires fast, easy-to-use, diagnostic tools that allow rapid isolation of specific types of traffic for detailed analyses. The OmniPeek Product Family allows me to diagnose traffic in every segment of our network without leaving my office."

David Kelly
Network Manager
Baxter Regional Medical Center

"With the OmniPeek console and OmniEngine, we can have multiple users go in there and do multiple captures, so there’s more flexibility."

George Lin
Network Engineer
DaVita