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Customer Pain Point:

The need to ensure maximum operating efficiency for the company's online gaming services.

WildPackets' Solution:

OmniPeek Product Family

Customer Quote:

"Our other monitoring tools were able to alert us to the high level of traffic, but it was OmniPeek that allowed us to identify the root cause."

Infrastructure Engineer
bet365

OmniPeek provides network monitoring and analysis to prevent outages for UK online gaming company, bet365

bet365, one of the world’s largest online gaming companies has chosen the OmniPeek Product Family to help ensure maximum operating efficiency for its online gaming services. With web-based services, the company must ensure that they offer their customers the most secure and reliable online environment possible. The complex infrastructure at their head office and remote data centre in London makes monitoring the reliability of the different interfacing systems and networks a challenging task. After a successful evaluation, the company deployed WildPackets across its entire operations. They quickly found that OmniPeek provided them with a wealth of traffic and packet information not previously available, and with the addition of remote OmniEngines, they also gained an overall, in-depth view of systems, application and network performance.

Within days of installation, OmniPeek had helped IT staff improve the performance of its head office network by identifying a significant amount of unnecessary traffic. “With a simple tweak to our switch configuration we were able to resolve this issue,” said their Infrastructure Engineer. “Our other monitoring tools were able to alert us to the high level of traffic, but it was OmniPeek that allowed us to identify the root cause.”

Another area where OmniPeek has proved its worth is in helping monitor perimeter security. The company has deployed firewalls and intrusion prevention systems to secure itself from attack, but OmniPeek has been useful in helping to double check that these systems are performing as expected.

- Complete case study

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"I can use OmniPeek to quickly narrow a problem's scope, regardless of whether the problem is local or remote, from the data link to application layer. Certain network problems require quick analysis at a granular level. OmniPeek gives me that level of detail quickly."

Dan Nicholas
Senior Network Engineer
Network Operations
Lucent Technologies

"Providing high-availability services on our network requires fast, easy-to-use, diagnostic tools that allow rapid isolation of specific types of traffic for detailed analyses. The OmniPeek Product Family allows me to diagnose traffic in every segment of our network without leaving my office."

David Kelly
Network Manager
Baxter Regional Medical Center

"With the OmniPeek console and OmniEngine, we can have multiple users go in there and do multiple captures, so there’s more flexibility."

George Lin
Network Engineer
DaVita