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CC Communications

WildPackets Solution:

Customer Quote:

"The ability for us to view a network with around 5,000 computers at once was virtually impossible. In order to better serve our community members, we needed a tool that could serve as an extra set of eyes. OmniPeek does exactly that. The product delves deep into the network and allows us to monitor all that is taking place. Should a problem arise, OmniPeek quickly identifies where and when it is happening. By promptly fixing the issue, our service remains intact and customers are happy."

Gene Ponce
Network Administrator at CC Communications

Industry

Telecommunications

CC Communications

Nevada-based CC Communications has been providing its Churchill County residents with telecommunications services since 1889. Starting as the local telegraph company, CC communications has evolved its offerings and today is a full service telecommunications provider. From basic phone service to dial-up and high-speed broadband Internet access, the company’s 12,000 customers have come to rely on the service provider to ensure all communications needs are met without any glitches.

The Challenge

CC Communications had no direct insight into their vast network. The company needed to be able to identify problems taking place across a broad network of users and fix issues quickly.

The Solution

WildPackets’ OmniPeek, which serves a dual role as both a portable network analysis solution and as a software console for OmniEngines. OmniPeek offers an intuitive, easy-to-use graphical interface that engineers can use to promptly analyze and troubleshoot enterprise networks. OmniPeek provides centralized expert analysis for all networks under management. With OmniPeek, IT professionals can also analyze local segments on a portable basis. Using OmniPeek’s intuitive user interface and ‘top-down’ approach to visualizing network conditions, network engineers can quickly analyze faults from multiple network segments, drill down through multiple layers of analysis and pinpoint problems that need correction.

- Complete case study

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