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DaVita

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WildPackets' Solution:

OmniPeek Product Family

Customer Quote:

"With the OmniPeek console and OmniEngine, we can have multiple users go in there and do multiple captures, so there’s more flexibility."

George Lin
Network Engineer
DaVita

DaVita is a healthcare services organization that provides kidney dialysis services to nearly 47,000 patients in 33 states. Using a mix of Frame Relay, ISDN, and DSL-based VPN connections, DaVita’s network links an application hosting center in Washington and a network management center in California with some 5,000 PC users at 542 sites across the United States.

In the past, DaVita’s IT team used Sniffer™ DSS to troubleshoot WAN traffic problems, and it used WildPackets’ EtherPeek NX - driven remotely with Microsoft NetMeeting or PC Anywhere - to view problems with application performance, printing, or server time-outs on individual LANs. But the process was far from seamless.

OmniPeek's ability to support multiple captures and multiple simultaneous users eliminated the problem. In addition, the team can now use OmniPeek and OmniEngine to begin remote captures without having to set up a NetMeeting or PC Anywhere session. Another benefit of the OmniPeek console is that it can be used to analyze local as well as remote segments.

- Complete case study

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"I can use OmniPeek to quickly narrow a problem's scope, regardless of whether the problem is local or remote, from the data link to application layer. Certain network problems require quick analysis at a granular level. OmniPeek gives me that level of detail quickly."

Dan Nicholas
Senior Network Engineer
Network Operations
Lucent Technologies

"Providing high-availability services on our network requires fast, easy-to-use, diagnostic tools that allow rapid isolation of specific types of traffic for detailed analyses. The OmniPeek Product Family allows me to diagnose traffic in every segment of our network without leaving my office."

David Kelly
Network Manager
Baxter Regional Medical Center

"With the OmniPeek console and OmniEngine, we can have multiple users go in there and do multiple captures, so there’s more flexibility."

George Lin
Network Engineer
DaVita

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