Press Release

New WildPackets White Paper Explores Benefits of the Apdex Standard for Application Performance Measurement

Walnut Creek, California, June 27, 2006 –WildPackets Inc., innovators in advanced network analysis, today published a free white paper about Apdex, a new industry standard for Application Performance Monitoring (APM). WildPackets is a founding member of the Application Performance Index (Apdex) Alliance, an open consortium of leading vendors in the network analysis and measurement industry that have defined a new performance reporting methodology. The new methodology normalizes the incompatible performance metrics reported by various APM products and by other tools, including network analyzers. Apdex provides a single metric designed to accurately reflect the experience of application end users.

“There are lots of metrics available for measuring aspects of application and network performance,” said Scott Haugdahl, CTO of WildPackets and author of the white paper. “But when we try to relate some of these metrics, such as transaction per second, with the quality of service end users are experiencing, we find little correlation. The benefit of Apdex is that it provides network administrators with a single metric—a number between 0 and 1—that truly reflects the quality of the end user’s experience while performing a task. Apdex is the first metric to look not simply at how some box or a part of the network is performing, but how an application overall is performing from an end user’s point of view. And that’s important, because keeping end users productive is the ultimate job of IT.”

Haugdahl adds: “Because the metric enables administrators to tell at a glance how well an application is performing, IT organizations are showing a great deal of interest in Apdex. Just as MOS scores allow us to assess the quality of a VoIP call as a user hears it, Apdex lets us assess the performance of an application while a user is interacting with it."

WildPackets’ OmniPeek network analyzer supports the Apdex metric, reporting on application performance along with other network data essential for troubleshooting and optimizing enterprise networks. For more information about OmniPeek and WildPackets’ OmniAnalysis Platform, visit: http://www.wildpackets.com/products/omni/overview.

IT managers and engineers interested in learning more about Apdex are invited to download the free Apdex White Paper from the WildPackets web site at this address: http://www.wildpackets.com/support/whitepapers.

WildPackets is also offering free Web seminars about Apdex as part of the company’s “Making Networks Smarter” Web seminar series. For a Web seminar schedule, visit: http://www.wildpackets.com/smarter/.

About WildPackets Inc.

Since 1990, WildPackets has been developing innovative, high-quality, easy-to-use and valuable solutions to maintain the health and integrity of critical data-in-motion. From the desktop to the datacenter, wired to wireless, distributed and local, WildPackets products enable IT organizations to monitor, troubleshoot, and secure their network systems. Sold in over 60 countries through a broad network of channel and strategic partners, WildPackets products are deployed in all industrial sectors, including 80% of the Fortune 1000. For further information, please visit www.wildpackets.com.

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