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subscribe | newsletter archives | November 2009 | Volume 2 Issue 1

Peeks Newsletter Heading

Letter from the Editor | Product News | Featured Solution | Recent News
Video Tutorial | Product Tips and Tricks | Upcoming Events

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LETTER FROM THE EDITOR

Time sure flies. Did you know it’s been a year since we launched Peeks newsletter? Well, it has. As we kick off our second year, Peeks distribution will change from 11 times a year to 6 times a year. The last issue for 2009 will hit your inboxes the first week of December.

Along with this change in publication, we’re looking for guest authors. Want to see your name in print? Send us your product tip or best practice gem via the wall on our Facebook fan page. If you’re the 100th Facebook fan or if we select your content, you’ll receive a $75 gift certificate from TechGeek.

Want to get more information about network performance management and WildPackets? Subscribe to the RSS feed for our blog. We publish new posts 2 to 3 times a month.

Sincerely,
Eden Signature
Eden Hensley
Director of Marketing Communication

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PRODUCT NEWS

This week we announced new voice features to our Avaya-compliant OmniPeek Network Analyzer. OmniPeek Voice Distributed Analysis Suite extends real-time monitoring and troubleshooting to VoIP network segments around the world, delivering Expert Analysis, detailed calls summary, signaling protocol and codec information, quality of service scores, and VoIP summary statistics. Additionally, OmniPeek Voice delivers VoIP packet decoding on multiple segments, by multiple users, in real time. From one application, you can cost-effectively troubleshoot VoIP analyses and other detailed statistics on OmniEngine software probes down the hall, across the country, or around the globe, all without leaving your desk.

Learn more:

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FEATURED SOLUTION: 24x7 Distributed Network Monitoring for Analysis

When business runs on the network – as it does now in almost every industry – network downtime and performance degradation become mission-critical problems, affecting productivity, revenue, and relationships with customers and partners. Waiting until a problem arises and then conducting portable analysis is no longer sufficient – especially as recreating an intermittent problem can be an exercise in futility.

OmniPeek Enterprise supports both local and remote data capture and analysis, making it the perfect solution for distributed network analysis. Geographically distributed companies can no longer deal with network issues “the old-fashioned” way – sending network engineers to physically visit a site with dedicated test hardware, generating data that can only be analyzed locally.

Learn more:

  • ONDEMAND WEBCAST: Unsure how capturing data for real-time and post-capture analysis differs? In this webcast, Jay Botelho, Director of Product Management walks through various network topologies, explains how to determine where data collection points should be placed and how to optimize those collection points, and shares insight on managing distributed network management data. Register to view.
  • VIDEO (Your maintenance contract must be current to view this content): Jim Thor from WildPackets Professional Services walks you through how to set up the monitor adapter feature on OmniPeek so that you can capture data 24x7 for your nodes, protocols, and more and see historical utilization. As packets are not saved, very little hard disk space is needed. Watch now.
  • PRODUCT TIP: Got multiple OmniEngine Software Probes in your environment? Your OmniEngine Manager that’s installed by default with OmniPeek Network Analyzer simplifies software updates, configuration changes, alarms, filter and graphs updates across those multiple engines. See complete tip.

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RECENT NEWS

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VIDEO TUTORIAL

WLAN QoS – Validating the Bits in the WLAN Headers
In this short video, you’ll learn how to use OmniPeek to determine quality of service classification used in wireless LAN packets. Watch now.

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PRODUCT TIPS AND TRICKS

Troubleshooting WLANs and VoIP – Two Tips for the Price of One!
By Jim Thor, WildPackets Professional Services

Do you know whether WMM is used bi-directionally for your real time traffic? If not, you may have VoIP quality issues. This tip walks you through how to validate this by building a filter to watch for WMM classifications. See complete tip.

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UPCOMING EVENTS

FREE WEB SEMINARS

Voice over WiFi (VoFi) – Can you Manage It?
Wednesday, November 18, 2009, 8:30AM PST

Don't let 802.11n sideline you on the VoFi freeway. Register to attend this webinar to ensure you're ready to monitor, manage, and troubleshoot your VoFi traffic.

Cybersecurity: Don't get victimized, arm yourself
Wednesday, December 16, 2009, 8:30AM PST

Arm yourself with the knowledge you need before becoming the next “victim” and register now.

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