WildPackets offers a full spectrum of professional services, available remote and on site. Our network engineers provide expertise and deliver solutions for customers in many areas, including:
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One of the great advantages that WildPackets brings to any network challenge is objectivity. Our clients have repeatedly praised our ability to wade through the mix of vendors and service providers to provide the objective hard data in a clear to understand format that identifies and resolves difficult network issues.
WildPackets network engineers live, breath, and sleep networking. WildPackets network gurus can't help going beyond the call. They live to satisfy a customer by making his network better and share what they have learned.
One popular services bundle for our customers is a combination onsite training session followed by a one-day onsite consult. First the Network Engineer will spend time teaching about WildPackets products and network management methods. Then he and the customer can apply that knowledge the following day directly to the customer's live network.
WildPackets professionals have helped customers predict future end user experience for new application rollouts. See also WildPackets commitment to emerging standards for measuring application performance, http://www.apdex.org
Predict future bottlenecks, identify areas to monitor, and recommend infrastructure design/ investment. The creation of a baseline report can be as simple as an evaluation of a single critical server or router or as all encompassing as assessing an overall network infrastructure.
One of the most common questions WildPackets engineers yearn to answer: 'Is it the network or the application?' In one case, a major performance issue was solved by uncovering a forgotten batch routine to a remote printer nowhere near where users were complaining of network degradation.
WildPackets engineers can quickly assess network topology and major application flows to aid with wireless access point placement and security. In one case, WildPackets absolved the finger pointing regarding access points, and instead helped a major retailer uncover faulty radio equipment in one of the vendor handsets.
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