PAYMENT POLICY: All submitted Purchase Orders are to be paid IN FULL 30 days prior to class start date. Registrations received within 30 days of class start must be paid at the time of registration by credit card or company check.

PREREQUISITES: A general background in networking is assumed, and a basic understanding of the TCP/IP protocol family for the respective classes.

CANCELLATION POLICY: Cancel, in writing, 30 calendar days or more prior to class start date or transfer to any public or web-delivered class within 12 months of the original training purchase date.

Cancel, in writing, less than 30 calendar days but more than 15 calendar days and you may transfer, one time, your training credits to a web-delivered class within 12 months of the original training purchase date. Thereafter, any second attempt to reschedule the same training credits will result in forfeiture of the full course fee. Substitutions are permitted.

Any cancellations 15 calendar days or less prior to class start date, 'no shows', or failure to submit cancellations in writing will result in a forfeiture of the full course fee.

All cancellations and substitutions must be submitted in writing to training@WildPackets.com. You will receive a confirmation of your cancellation notice. If you do not receive a confirmation, there is no guarantee that your registration been cancelled. In this case, it is your responsibility to contact WildPackets Academy to confirm your cancellation.

Class dates are subject to change based on class enrollment. In the event that WildPackets must cancel a course, liability is limited to the registration fee only. Students will be notified at least 15 calendar days prior to training start date should this effect their scheduled enrollment.

MINNESOTA COURSES: Under the purview of the Minnesota Statutes, Chapter 141, Private Career School Act, registration for courses delivered in the State of Minnesota will only be accepted when course fees are paid solely by the student's employer.