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Home > Support > Additional Resources > Network Analysis and Troubleshooting

Network Analysis and Troubleshooting


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Author: Scott Haugdahl

ISBN: 0201433192

Target Audience: This book is aimed at those responsible for maintaining the efficiency and integrity of their network infrastructure on a day-to-day basis. This includes: Network Engineersa nd Technical Managers

General Topic: Network Analysis and Troubleshooting

Technical Topics: Network Analysis and Troubleshooting begins with a look at the layered methodology to network analysis and why a protocol analyzer is the tool of choice for solving complex problems.

Chapter 1 Network Analysis and Troubleshooting begins with a look at the layered methodology to network analysis and why a protocol analyzer is the tool of choice for solving complex problems.

Chapter 2 looks at issues specific to the physical layer, including cabling types, Time Domain Reflectometry (TDR), and transmission encoding techniques.

Chapter 3 focuses on the data link layer. Topics covered include details on the IEEE 48-bit address format, the impact of different types of broadcast traffic, the role of the Cyclic Redundancy Check (CRC), operational details and analysis consideration for layer 2 switches, Ethernet and Token Ring operation and troubleshooting, and an in-depth look at the IEEE 802.2 Logical Link Control (LLC) protocol.

Chapter 4 concentrates on the network layer, beginning with a discussion of datagram concepts and router operation. The addressing schemes of various protocols are discussed, including details on IP classes and subnetting. IP specifics such as the role of the Internet Control Message Protocol (ICMP) are analyzed. Other topics include IPX operation and analysis, and local routing problems.

Chapter 5 analyzes the transport layer by examining the operation of the NetWare Sequenced Packet Exchange (SPX), SPX II, User Datagram Protocol (UDP), and the Transmission Control Protocol (TCP). Specifically for TCP, the concepts of block size, segment size, and sliding window are covered in detail.

Chapter 6 covers the session layer, including how some session services are actually embedded in other layers, how different protocols operate to find resources via DNS, NetWare Services Advertising Protocol (SAP), or NetBIOS. The three major NetBIOS implementations--NetBIOS over LLC (NetBEUI), NetBIOS over IPX, and NetBIOS over TCP/IP--are covered.

Chapter 7 covers the presentation layer by examining presentation protocols that are specific to certain protocol families and why there is no general-purpose presentation protocol in widespread use today.

Chapter 8 examines the application layer, beginning with a discussion of networked application characteristics, followed by a discussion of logon sequencing for different protocol stacks. Then specific protocols are covered in depth, including the Dynamic Host Control Protocol (DHCP), NetWare Core Protocol (NCP), Microsoft/IBM Server Message Block (SMB) Protocol, Sun Network File System (NFS), and the File Transfer Protocol (FTP). As a bonus, the NT Browse protocol (not to be confused with Internet browsing!) is discussed.

Chapter 9 shows how to use your protocol analyzer to measure and baseline throughput and latency, identify bottlenecks in your network, and determine server and client response times.

Why We Like It: Why? Simply because this book gets rave reviews from Amazon buyers and because our own Vice President of Analysis Technology wrote it!

"Scott's book is absolutely first-rate, written in a clear, friendly style that keeps the reader's attention. Backing up the technical content, the book offers plenty of history and answers to the "why?" questions asked when learning network protocols."

"Impressive! Mr. Haugdahl's explanation of the various OSI layers is killer enough."

"I've read numerous texts on Analysis and Troubleshooting Networks and this was the best."

"If you've read Richard Stevens, Eric Hall, etc., and you think you've run out of resources for understanding network traffic, give Scott's book a try. You'll be informed and pleasantly surprised!"

"Scott Haugdahl's style of writing mixed with the depth of the material covered, and his attention to detail, makes it one of the best texts I've ever read (including other titles from Addison Wesley, McGraw Hill, Cisco Press, M&T, O'Reilly, Prentice Hall, MTP, et al)."

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