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"We called on WildPackets’ services team for backup with an unusual support situation and they quickly responded to help resolve our issue. The team of people that helped us with this complicated issue was professional and very thorough in their analysis." — Dan Diliberti, Business Development, DENSO North America
"Our experience with our onsite consultation performed by Joe Habib was very rewarding. He was very helpful in providing direction in regards to a specific problem that was re-occurring in our network. We were also provided with a network analysis that informed us of some specific issues that need to be addressed that will potentially increase our networks overall performance. There was a good amount knowledge transfer and I felt as though Joe was part of my team. Overall it was a wonderful experience." — Lauren Ramirez, Network Engineer, Mitsubishi Electronic Automation
Onsite Consulting January 2006 "WildPackets responded to our production issues in a timely and professional manner. Jeff Trawick, the network engineer that assisted us, provided knowledgeable and precise network analysis. He included a detailed report of findings and recommendations. The extra attention Jeff spent sharing his knowledge with our network personnel was invaluable. I would recommend the services that WildPackets provided us to any other corporation." — Lenny Anderson, VP & Director of Development, LandAmerica Financial Group
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Documentation
Types of ProjectsApplication Performance AnalysisWildPackets professionals have helped customers predict future end user experience for new application rollouts. See also WildPackets commitment to emerging standards for measuring application performance, http://www.apdex.org/ Base Lining and Capacity PlanningPredict future bottlenecks, identify areas to monitor, and recommend infrastructure design/ investment. The creation of a baseline report can be as simple as an evaluation of a single critical server or router or as all encompassing as assessing an overall network infrastructure. Network TroubleshootingOne of the most common questions WildPackets engineers yearn to answer: 'Is it the network or the application?' In one case, a major performance issue was solved by uncovering a forgotten batch routine to a remote printer nowhere near where users were complaining of network degradation. Wireless Site Survey and Security AnalysisWildPackets engineers can quickly assess network topology and major application flows to aid with wireless access point placement and security. In one case, WildPackets absolved the finger pointing regarding access points, and instead helped a major retailer uncover faulty radio equipment in one of the vendor handsets. |
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