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Home > Support > MyPeek

MyPeek

Maintenance Mail is delivered to every current maintenance owner as one of the benefits associated with your maintenance purchase. The complete version of the mail is posted to our web site as an Adobe Acrobat formatted PDF and as HTML.

WildPackets has added an advanced feature for its maintenance owners in order to give them the ability to easily access their product information. As a registered user of My Peek, you can access to your product download information, important services, announcements, documentation, and more.

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Product Support
Tip of the Month
Don’t Lose The Tags
WildPackets’ Technical Support Team regularly receives questions about capturing VLAN (Virtual LAN) tags in packets. Some customers report that they cannot see VLAN tags when capturing packets from their switches. The tags are usually missing because the capture configuration or the location of OmniPeek (or Omni Engine) is incorrect. So, this tip is aimed at understanding VLAN tags and how they can be captured using OmniPeek Product Family.
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