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Support FAQs

OmniEngine Enterprise

• What are the new features that are available in OmniEngine Enterprise 6.5?
• What are the Graphing Enhancements for OmniEngine Enterprise 6.5?
• I have added some .pkt files to the data folder on my OmniEngine Windows machine. When I connect to that engine with OmniPeek and click the Files tab, I don’t see them. Why?
• Can I use both the OmniEngine and OmniPeek Analyzer at the same time on the same machine?
• I installed my OmniEngine on my Windows 7, Vista laptop, but the application will not run. What is the problem here?
• What is the OmniEngine Manager?
• When trying to connect to the engine, why do I receive the following error? "An error occurred: The login attempt failed (Error code: 0x8009030C)"?
• Does OmniEngine Enterprise 6.5 run on 64 bit Operating Systems?

Omnipliance CTD Improvements
Forensic Search UI Improvements
Analysis Performance Improvements
Napatech PCIe Card Support
Provide Nomimal Statistics during CTD
The ability to Decrypt WPA2 AES/COMP
The ability to group Filters into Folders
Graphing Enhancements

Clicking the button now found next to the Analysis and Output Graphs UI results in the Graph Options dialog being displayed. Any graph created through this dialog will be available via the Graphs tab on the engine view for subsequent captures. You can specify which graph(s) is interested in displaying, allowing the engine to only generate the indicated graphs. This saves the engine processing time. The user can also set the graphing interval.

In OmniPeek version 6 and later, you must manually synchronize the database on the engine with the console when files are added or removed from the data folder. The key command is Ctrl-Alt-D. This will refresh the files view and it will now show the all files present in the data folder.

The only console that was designed to work simultaneously with an engine is OmniPeek Connect. OmniPeek Connect provides the ability to locally configure and view the engine's analysis as the engine is capturing packets and performing analysis.

OmniEngine is not compatible with User Account Control (UAC) under Windows 7/Vista. In order to run OmniEngine under Windows 7/Vista, you must disable UAC.

The OmniEngine Manager (OEM) is included with both OmniPeek and OmniEngine. It provides an interface for connecting to, configuring and updating remote OmniEngines. See the OEM Readme or the OEM Help for more information on OmniEngine Manager.

The OmniEngine will not allow logins with a blank password. Please add a password to your account and try logging in again. If you are not logging in with a blank password, please see the instructions below.

OmniEngine supports authentication using Windows authentication services. In order to allow remote users to connect to an engine, the system administrator must configure the computer where the engine is to be installed.

Security Note: Users allowed to use OmniEngine are NOT required to have Administrative privileges and we recommend restricting their rights to minimize potential security risks, especially if the engine is accessed from outside of a firewall.

Disable Guest Network Logins
By default a network login will give each user "guest" credentials. This must be changed so that network logins will provide credentials based on the user's identity. Note: If your network uses a domain to control access, you must disable the Guest account on the domain controller.

Windows 7/Windows Server 2008/Windows Server 2003/Windows Vista/Windows XP: Please use the following steps to configure the system:

• Open the "Local Security Policy" editor from the "Start | Settings | Control Panel | Administrative Tools" menu. Alternatively, launch the "Administrative Tools" from the Control panel window.
• Under the "Local Policies" heading, click on "Security Options".
• Ensure the following settings are set:
• Accounts: Guest Account Status - Disabled
• Network Access: Sharing and security model for local accounts - Classic

The OmniEngine Linux 6.5 is 64-bit native; there is no 32-bit version of the OmniEngine Linux. The Windows OmniEngine is 32-bit; there will be no 64-bit version of the Windows OmniEngine.