Support FAQ

Omnipliance 6.6 Windows

• What are the different models of Omnipliance?
• Is Omnipliance Windows now 64-bit native?
• How do I turn the Omnipliance on and off?
• What is the administrator password?
• How do I configure the IP network settings of the Omnipliance?
• Can I add software or hardware to my Omnipliance?
• Are there any tips to optimize performance?

Omnipliance 6.6 Linux-based

• What's new in Linux-based Omnipliance 6.6?
• How do I configure and manage my Linux-based Omnipliance?
• Can I add software or hardware to my Omnipliance?
• What is the OmniEngine Manager?
• Why do I receive a token error message when I try to log into the Linux-based Omnipliance?
• Can the WildPackets OmniAdapter Analysis Card be used to send packets?
• Can I run multiple simultaneous captures?
• Can I capture WAN traffic with the Linux-based Omnipliance?
• How do I access the new CDR (Call Detail Records)?

Omnipliance 6.6 Windows

What are the different Models of Omnipliance?

Omnipliance Core
Omnipliance Edge
Omnipliance Portable

Please go to:
http://www.wildpackets.com/products/distributed_network_analysis/omnipliance_network_recorder for more information.

Yes, the OmniEngine software on the Omnipliance Windows units is now 64-bit

To start the Omnipliance:
Press the Power button on the back of the Omnipliance. After the Omnipliance has finished loading, the LCD will display the WildPackets Omnipliance welcome screen.

To shutdown Omnipliance:
You can shutdown the Omnipliance from the OS or the LCD controls. *Do not* shutdown the Omnipliance by pressing the power button.

To shut down the Omnipliance through the LCD controls:

1. Make sure there are no remote desktop sessions active and that there are no users logged into the Omnipliance.
2. From the welcome screen press the Cancel button twice to display the option to initiate a system shutdown.
3. Press the check button to shutdown.

The Omnipliance administrator password is in the manual. We recommend changing the administrator password on your first login AND adding additional Windows users/passwords to the Omnipliance.

Before configuring the ports on the Omnipliance, make sure an Ethernet cable is connected from at least one of the Gigabit Ethernet ports to your network!

• You can manually configure the IP network settings in the Omnipliance by using the arrow buttons on Omnipliance LCD display. NOTE: You should choose View Settings. Set Settings will set the Omnipliance. Please see the Omnipliance documentation for further instructions.

No. Both the Linux and Windows versions of the Omnipliance are optimized for Enterprise network packet recording. You should not under any circumstances add software or hardware to these machines as doing so will compromise performance and void the warranty.

In the Capture/Monitor Options, select Performance. For peak performance, right click on one of the features and choose Disable All. This way, the Windows-based Omnipliance will capture at peak performance, and analysis features can later be applied to a saved capture. During capture, if you need a particular feature, you can always enable it. As you enable/disable individual features, the performance bar at the bottom of the Performance Options dialog will move to show you an estimate of the impact of each feature.

Here are a few more tips to improve the performance of the Windows-based Omnipliance:

• Disable the Monitor adapter (Monitor/Select Monitor Adapter/None)
• Turn off scroll during capture. Control K will start/stop scroll.
• Disable passive name resolution. Under Tools/Options/Name Resolution, uncheck enable passive name resolution.
• Turn off any automatic report production for monitor and/or capture. Under Monitor or Capture options, select Statistics Output. Uncheck Save statistics report.

OmniEngine 6.6 Linux-based

• New LCD functions, NTP and TimeZone configurations
• IPMI port for remote configuration and management console access
• New diagnostics which can be run from the installation CD or the Linux OS
• Forensic Search Improvements
• Capture To Disk Improvements
• Performance Improvements
• All Data Record (CDR) in real-time
• File deletion performance improvements
• Drill-down from Network Dashboard to detailed view
• Real-time voice and video IP analysis performance improvements
• Port range filtering
• Configurable VoIP call limit

The Linux-based Omnipliance can be managed and configured with the OmniEngine Manager.

No. Both the Linux and Windows versions of the Omnipliance are optimized for Enterprise network packet recording. You should not under any circumstances add software or hardware to these machines as doing so will compromise performance and void the warranty.

The OmniEngine Manager is included with both OmniPeek and OmniEngine. It provides an interface for connecting to, configuring and updating remote OmniEngines. Please see the OEM Readme or Help file if you need more details on the OmniEngine Manager.

You must select "Third Party" Authentication to connect to Linux-based Omnipliance. Selecting "Default" Authentication causes this error.

The OmniAdapters do not send packets as they are designed for capture only.

Currently, only our Windows-based Omnipliance supports wireless captures.

Currently, only our Windows-based Omnipliance supports WAN captures