Legacy Product Support

WildPackets understands that one size does not fit all. Moreover, we all face new challenges every day. WildPackets Custom Engineering performs software development and systems integration, complementing WildPackets products and enhancing the capabilities of Network Operations Centers.
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WildPackets offers a full spectrum of professional services, available remote and on-site. Our network engineers provide expertise for your network troubleshooting, capacity planning, or baseline performance analysis needs.
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Don’t Lose The Tags
WildPackets’ Technical Support Team regularly receives questions about capturing VLAN (Virtual LAN) tags in packets. Some customers report that they cannot see VLAN tags when capturing packets from their switches. The tags are usually missing because the capture configuration or the location of OmniPeek (or Omni Engine) is incorrect. So, this tip is aimed at understanding VLAN tags and how they can be captured using OmniPeek Product Family.